Christ Covenant School is utilizing the Ascend platform to assist in our returning to school safely. Ascend is a HIPAA certified, AI-driven predictive COVID risk assessment tool.
If you have not received your login for Ascend, please double check your email spam folder.
If you need assistance, please contact Julie Golson – jgolson@ccs.ms.
Since going on winter break, some users have experienced problems accessing Ascend. To correct this, users will need to clear their internet browser cache.
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The correct URL/link is dev.ascend.basecamp-health.com.
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There are sporadic instances when users input the correct link – but their internet browser redirects them to ascend.basecamp-health.com, which will not open.
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To fix that redirecting problem, users and admins will need to clear their browser cache.
More Info on Clearing Internet Browser Cache
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When people use a web browser, like Chrome, it saves information from websites in its cache and cookies. Clearing them fixes certain problems, including getting users to the correct link for Ascend: dev.ascend.basecamp-health.com.
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Here are some links to help with that process, but if someone uses a different browser, please consult your own browser’s documentation to read up on how to properly clear your cache.
