Christ Covenant School is utilizing the Ascend platform to assist in our returning to school safely. Ascend is a HIPAA certified, AI-driven predictive COVID risk assessment tool. If you have not received your login for Ascend, please double check your email spam folder. If you need assistance, please contact Julie Golson – jgolson@ccs.ms. Ascend Login Since going on winter break, some users have experienced problems accessing Ascend. To correct this, users will need to clear their internet browser cache. The correct URL/link is dev.ascend.basecamp-health.com. There are sporadic instances when users input the correct link – but their internet browser redirects them to ascend.basecamp-health.com, which will not open. To fix that redirecting problem, users and admins will need to clear their browser cache.   More Info on Clearing Internet Browser Cache When people use a web browser, like Chrome, it saves information from websites in its cache and cookies. Clearing them fixes certain problems, including getting users to the correct link for Ascend: dev.ascend.basecamp-health.com. Here are some links to help with that process, but if someone uses a different browser, please consult your own browser’s documentation to read up on how to properly clear your cache. iPhone: https://support.apple.com/en-us/HT201265 Android: https://support.google.com/accounts/answer/32050?co=GENIE.Platform%3DAndroid&hl=en Chrome browser: https://support.google.com/accounts/answer/32050?co=GENIE.Platform%3DDesktop&hl=en